Refund process didn't meet my expectations.
I personally think that Traveloka did a good job by finding a cheap flight. The problems comes after you book the flight. I really didn't expect this would be happen. I just realized that Traveloka really force us to buy from their place, and then they just throw us away after gaining a profit. I need to cancel my trip and i got a notification to refund, but only with 50% guarantee and it was so slow. So slow that i have to buy a new ticket(in other platform,obviously.)