If I could give zero stars I would
If I could give zero stars I would. I bought a Max 6 in May and received it at the end of June. I rode it about 6 times and it complete died. After numerous emails back and forth maxfind did send out a new motherboard, a new battery, new fiberglass plate and grip tape. Now this is where things go down hill. The battery that was in the board was blue and smaller, looks like an LG from their website, which has three connectors on it. The battery and motherboard they sent were completely different than what was inside the board. The battery was a samsung with two connectors, power and an XT30 connector to charge it. I sent them numerous emails and we corresponded through WhatsApp and they kept telling me I was hooking it up wrong. After finally proving to them that I could not hook up the charging port, and obviously talking to someone that knew what I was saying, they never apologized just said, "if we send you a new board will that make you happy"? That was over a week ago and nothing. I ended up just buying and xt30 connector from Amazon and a new charger, as I told then repeatedly the charger was also fried, and just fixed it myself. Never, ever, ever buy from this company. They will also threaten with a lawsuit, which I have screenshots of if you leave a bad review. I was told if I took down all the negative reviews they would send a new board. I initially said not until I recieve the new board, but ended up caving as they said they had boards in Canada and would ship me one. After all the reviews were deleted they then said I had to send the old board back before they would even send the new board and that the new board wasn't through customs. I have been dealing with this for over 2 months, have all the emails, and no way am I sending the board back so I have to wait another 2-3 weeks before I even recieve a new board. Warning, stay far away from maxfind. At least I have this one working, but as soon as it's dead, I'm done. Get something more reliable and definitely do more research. Response to Maxfind. If i was a fraudster how would I have emails from Maxfind Dawn? I have all the receipts in my email and you have nit responded back. Update 2. I have every single email from Maxfind Dawn, even stating they would send a new board. I have the board ripped apart and pictures of everything. How can this company flag this as fraudulent when I have all the evidence. They have not emailed me to correct this in over a week. Update 3: Maxfind did contact me but refused to do anything until I removed the review. I refused to remove the review until I recieve a new board and they booted me out of their Facebook group and have stopped responding to emails. The reason I refused was because I had preciously wrote a review, was promised a new board if review was deleted, deleted the review and they stopped responding. I think people need to see that spending nearly $800 Canadian, having it die after 6 times, replacement parts that don't work and the company refusing to replace the board is a valid complaint.