Worse experience with lousy service
I have been calling several times (more than 3 weeks now since we purchased the item online trying to reach out for help) to check the delivery date of our chair castors. Everyone seems to be pushing the responsibility to another person (there is a male staff saying to call tomorrow to talk to the manager & when I get to talk to the lady manager, it seems that she is also not able to help much stating that every customer is facing the same issue of not getting their items yet & that the supplier is delaying). As a consumer, we do not really care what happened to you and your supplier & what we want is the item delivered to us fast. It has been weeks since we placed the order & it seems that providing a tracking number is also a very difficult task. Please stand in our shoes & realise that we are really very frustrated with your service (money paid & no proper communication afterward, not answering the call etc etc).