WILL NOT COVER SHIPPING DAMAGES!!
Sales gets back to you immediately however support takes a minimum of 24 hrs to reply to a simple email. Every question takes at least a day for a response. A simple email conversation takes all week. Once you give your money you can no longer talk to support, only email. ATV arrived with following damages: -Snapped off brake lever -bent handle bars -torn grip -scuffed scratched paint in several locations Killer Motor Sports will not cover the costs to repair their product which was damaged during shipping. They would only send replacement parts and will not cover costs of time lost, cost of the repair, or replace the product. Who knows how long it will even take them to ship the replacement parts that I have to pay someone to install. UPS has not even received them yet. It’s already been 10 days since I filed the claim. ATV is still sitting on the pallet it was delivered on. Absolute nightmare of a company I gave my money to.