Nice Products Poor Service
Placed an order for an item shown on their site only to receive an email stating the product has been discontinued. I received a follow up email asking if I was interested in purchasing something else. I was not and informed them of such. I assumed my payment would be refunded automatically it was not. I had to send a follow up email requesting a refund. The item I ordered still appears on their site. If it was discontinued why does it still appear on the site? The item was purchased from another vendor and does not appear to be discontinued by the manufacturer.