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Simona Gorga

奥地利

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NIU

Customer Service cannot be worse

Customer Service cannot be worse. When I bought the schooner, I had to wait 5 weeks. All this time there was always another “problem”. Then i needed another charging station. I firstly contacted them last month, still no response. The scooter itself was amazing until the charging station broke down. I was anyway lucky I got a good scooter, that work for one year. Now I can’t change it anymore. I still regret my purchase because there is no respect towards customers. Too bad for the engineers and people who really put this scooter together.

2024-08-25