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Alma PORTIČ

奥地利

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Linenstylish

SCAM

The clothes I ordered looked good, but some just didn't fit my body type and I've been trying to send them back. Well... the customer service is barely answering me, me having to write 2-3 emails to get one response. And I've asked several times for them to tell me how to return the items, but they just won't tell me. They asked me to consider keeping all the clothes (that don't fit me), because the costs would be big and they will compensate me with 6$ for clothes I paid over 130€ for. I find it just rude and unprofessional. Nowhere on the page it says one cannot return items. I was aware of the costs of returning the items would be on me, so this is none of their business. Anyone that is not standard size and would potentially need to return the items, don't risk it. The customer service is a disaster.

2024-10-04