Considering ending my account with midphase after 14yrs customer
I have been 14 years with midphase but recently they changed the core platform and I am suffering a lot of issues that I am seriously considering to terminate my account. They changed cpanel to stackcp and the mail to stackmail. Here are my issues: 1. They did not inform that the the login to the SQL databases has changed and my websites was functionless without access to mysql and have to spend money on developer to change code 2. The change of email settings of stackmail do not work on outlook. One has to delete the accounts and use pop3. All sent data and settings in outlook with the emails are lost. 3. Maximum capacity of email storage 10Gb (on cpanel was 100) 4. the stack control panel is basic and lacks features compared to cpanel 5. The admin cannot change the password of the cpanel, it must be asked to the support centre. 6 Recover /reset password did not work Basically the customer care are nice but these limitations (and more to discover) are very frustrating and are not the hosting plan I paid for when I subscribed to the old Misphase. Really a pity. UPDATE 5th NOV. Issue with SSL, after 30mins waiting the custumer agent, (OWAIS M) he/she closed the chat window without even responding. Hate this company so much!