I am extremely dissatisfied with your…
I am extremely dissatisfied with your courier services. The staff's lack of responsibility and accountability is concerning. Despite being a paying customer, I had to repeatedly inquire about the parcel's collection status, causing me undue stress. The staff's promise of same-day collection was not met, and the communication was slow and uninformative. Additionally, your hotline was unresponsive and ineffective. I had paid for the service the day before collection, yet the experience was disappointing. I recommend enhancing your staff's performance to improve the service.