Utterly unreliable. Do not use.
I would actually rate it with no stars. I ordered trousers over six weeks ago, and according to the tracking, they've been sitting in Cardiff for three weeks. They will not respond with a satisfactory answer, and keep telling me that they've put in another order for me, but refused to answer my questions. A dreadful experience, and I will never order from them again. I still have not received my goods so will be going through the credit card company to get my money back.