"I am deeply disappointed with our…
"I am deeply disappointed with our experience at the villa rented through Club Villamar. The villa was in an unacceptable condition – everything was dirty and dusty, giving the impression that the place hadn't been maintained for the entire season. The pool was filthy, and we even had an allergic reaction due to the poor water quality. The company's pool service team visited almost every day, but they couldn't resolve the issue. Instead, they kept adding more and more chemicals to the pool, which only made us even more reluctant to swim in that water. The only proper solution would have been to completely replace the water in the pool, but they refused to do so. To make matters worse, they did not respond to our complaint and ignored our request for a partial refund of the deposit. This was an incredibly frustrating and disappointing experience."