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Ashley and Parker Puppy

美国

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Banfield Pet Hospital

Meds in bottle didn't match label on bottle; systems down for days

Most recent in-person experience...my pup was sick and the vet prescribed medicine. Picked up the medicine. The label on the bottle said tablet. The contents were caplets. Called vet. They had somehow given me the wrong med in the right containter. Tried scheduling his shot appontments. Their system was down for 2 full days. Now...I am trying update my billing...that system is down. They are a freaking hot mess system wise and staffing wise. If I drove...I would find a different vet. My pup does like the vet...that helps...but have to jump through hoops to get to her.

2026-07-23