CarlCare is the worst service center ever.
The most WORST company ever I saw. Their agents are the most dumbest species on earth. They do not understand any single thing and keeps sending the same messages when I say "this didn't worked for me." They can't do anything about any issue I contacted about and I always left without getting the help I needed. I HIGHLY recommend that, do not buy any SINGLE THING that has "CarlCare" as their customer service partner.