I love the bike and the classes…
I love the bike and the classes offered, BUT. Customer service could use some work. My bike arrived with a broken power cord and it took us almost a month to get a replacement. When I asked about tracking updates I was constantly ignored and it took my husband sending a negative review for them to even respond. I would’ve waited to set up my account and my free subscription if I knew it was going to take that long for the cord to arrive.