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Candace S Q

美国

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Presentgivers

Ordered a game; never received

Ordered a game, which provided me with a "tracking number". The number showed my package was delivered to my mailbox; it was not. I reached out to the company to let them know I did not receive my package. They provided me with a different "tracking number" that the USPS had no record of existing. The customer service rep is asking for my name, phone number, address, etc to clarify this matter. At this point, I am going to count my losses, as I do not feel comfortable giving so much personal information to a company who should already have this information. I sent them a screenshot of my confirmation email with proof of purchase. Do not do business with this organization! It has been 6 weeks, and I still have no resolution.

2025-02-05有帮助 1