I made a purchased on 07/02/2024 and…
I made a purchased on 07/02/2024 and was told the order was being processed. On 07/17/2024 I contacted Charmfay and they told me the orders were still being processed. I contacted them again on 08/13/2024 after not receiving my order. They notified me that my package was delivered on 07/20/2024 at 3:55pm. I told them that I was home all day and no package was delivered to the house or the mailbox on that day. They told me that according to the tracking number it was delivered to the address on 07/20/2024. I then contacted the tracking company that they said to contact which is 17TRACK and they confirmed it was delivered and they are just a tracking company who has nothing to do with the shipment.i then contacted USPS who they say delivered the package and they didn’t recognize the tracking number from 17TRACK .They have no picture of the delivery or where the package was placed on the property. I fell scammed. I should have bought only one item to test their honesty. They never gave me a timeframe when the package would have been delivered . Somewhere in the shipping process the package became missing or was never mailed.