If something seems to good to be true
If something seems to good to be true, it probably is.. They gave me a quote for $215 for my 2 year old phone that was always in a a case with a screen protector and had no visible defects that I could determine. Once received, they noted a scratch by the charging port and screen and devalued the payout to $141. Figured if I refused the offer, they'd charge me to return it so I grudgingly accepted it. Never again, I'll just save it as a spare, cash in to Best Buy, or give it to a charity. (UPDATE: After reading some of these reviews, I guess I didn't do too bad, but still feel bait/switch is how they make their $$) I was asked to update this review by TrustPilot on 9/13 which said I must reply or the bad review would possibly be deleted.. For TrustPilot I used a different email than the one I ordered the return from so I guess there's a question.. Not much trust here either for actual reviews, I won't waste my time with a review site when a vendor can have a bad review removed or not respond to a post. BTW: I already replied to a link THEY (Savegadget) sent me as a follow-up (with the Order #39129) and have received ZERO response. (Not that I expected any) Still stand by it, won't use this service again and would steer others away also.