Awful refund policy
Ordered my wedding and bridesmaids dresses from JJ's House and they were absolutely perfect. Really good quality. So I then ordered a cocktail dress for my daughter's wedding thinking everything would be okay. However, dress was too small so I reordered bigger size and asked for a refund for smaller size. I paid £119.99 for dress and was told I would expect a refund of £101 to cover P&P and £10 to put it back on the shelf! I was a bit surprised by this but accepted it. However, when I received my refund I only received £88.77 back which I was disgusted by. It was never explained why I only received partial payment. Once I receive replacement dress I will be deleting the app and never using this company again. It's such a shame as dresses are so nice and such good quality.