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Tracy Utterback

美国

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Hillde

Terrible service

Terrible service. I bought 2 pair of shows online. I emailed with a couple of days to say the shoes run small and did not fit. They first offered me $4.00 credit and then an $8.00 on an $80.00 order. I asked for a full refund. Per their policy you can get a full refund if the shoes are unworn and in their original packaging. I was told I may get a refund but I had to pay shipping back to China. They didn't offer to take the shipping from the purchase, or to refund my original shipping cost which is also stated in their refund policy. By reading other reviews, this seems to be a pattern. Would give less stars if I could.

2024-09-11有帮助 1