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Shao Chen

美国

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BeauToday

Poor customer service!

I purchased a pair of shoes in black color, but they sent me wrong color (brown) shoes. I emailed them several times, only to receive one reply saying that if I keep the shoes I’ll receive 15% discount for the next purchase. I refused the offer, brown is not the color I wanted in the first place. Since then, I heard nothing from the company anymore despite my repeated emails requesting answers. Now I don’t know what else to do but being forced to keep the shoes that I didn’t intend to buy. DO NOT BUY FROM THIS COMPANY!

2024-09-12已认证