Didn’t receive my item but did receive a full refund
I ordered a book stand which said it would take 44 days to process and deliver. 48 working days later I contact them and ask them where it is. The robot tells me it’s still being processed and when I pressed further, a customer service team member told me that it had been discontinued. I was failed to be notified. Since complaining and writing my review, I received a full refund the next working day. I am pleased with the efficiency of the refund. Hopefully the company will be able to work on their delivery service and communication with future customers.