Company will not honor refunds
I purchased an outfit and it didn’t look right for my body type. Contacted Rosegal and they never responded. So I filed a claim with PayPal and they were able to get the company to contact me back. The company indicated that the only way they will re-refund my money is if I close out my claim with PayPal. I contacted PayPal to inform them of what Rosegal said, and they indicated that I should not close out my case because who says Rosegal will honor their request. so I did not close it out. So then Rosegal said that they’ll only give me $10 back for the outfit instead of the $40 that I paid. I contacted PayPal again to see if this was legal. It’s like they’re trying to bribe me in order to get my refund. PayPal has since closed out the case with Rosegal since it was not an issue covered under their protection plan. It either has to be an item that I did not receive or the item was not as described. So I contacted Rosegal again to see if I can get my money back and they told me they will not refund my money. So now I have an outfit that I cannot wear. Stay clear of this company. They are not an honest company.