Holding my couch hostage
Quantum was supposed to deliver my couch on 9/12. They could get in touch with me just fine to let me know to be home for delivery. But yet when they “forgot” to load my couch, they could not notify me. Had to find see tracking at end of day as canceled. No one called or explained anything. Had to call the place I bought the couch from to get in touch with them after 20 minutes on hold. Was told I would get couch when they delivered in my area again. No date, maybe in a couple of weeks