You need a sales team full of people exactly like the gentleman who helped me!
Researching and purchasing the proper equipment and monthly subscription services at a reasonable price was a seemingly daunting task for me, as I had not one single idea on how or where to start my search. I feared it would be an anxiety ridden nightmare, but by the end, it was the perfect fit for my needs. Now I’m not one to answer calls that aren’t already in my contacts, but the minute an unknown number called while I was wetting my beak, something immediately felt right, so I answered. The representative who helped me, and I must admit that for the life of me and to my shame, I cannot remember his name. He never forgot mine, which went a long way with me in terms of respect and ultimately sealed the deal for me. Whomever he was, he deserves a stupidly fat raise, and I imagine if he could be cloned, you as a company would almost never lose a sale.