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Crystal Donnelly

加拿大

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GRACE KARIN

Company will not provide return information

I ordered a dress for my daughter’s destination wedding. As the site offered returns and exchanges I went against my better judgement and ordered online because the dress looked so beautiful in the pictures, for a great price. The dress is nice but far too heavy for a super hot location. I emailed them asking for information on how to return (as per instructions on their site) - they refuse to give me the info, and have instead replied telling me to wear it when it gets cold outside instead. I’m very upset as I already had a limited budget and now have to find something else for far less money.

2024-09-23