Bad experience with Simba
I recently signed up for Simba broadband services and had a terrible experience. There was an error with the installation address, which I reported just one day after signing up—well in advance of the scheduled NLT installation, which was three weeks away. Despite notifying them immediately, Simba informed me I’d be charged S$82 for the address change, even though the service had not yet been activated. To make matters worse, after I paid the fee, Simba still failed to update the information with NLT, causing unnecessary delays and wasting time and resources. The company has demonstrated a lack of responsibility, and their customer service was unhelpful throughout the process. I cannot recommend Simba to anyone looking for reliable and efficient service. If I could give 0 star, I will surely give