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mammotion.com

Ordered my Yuka Mini S Version on…

Ordered my Yuka Mini S Version on 2/2/25 during "presale" I was informed that they no longer have any product and unable to deliver. After numerous customer service discussions and elevated problem resolution Mammotion thought a viable solution was offering additional blades and website points for a product I do not have in my possession. When I pointed that out, they offered $50 off a higher priced model. Which by the way is available to anyone who orders on their site. I ended up with full refund and a very thorough understanding of how poor this companies customer service department is.

2025-05-09有帮助 1
mammotion.com

Yuka Mini S Never Delivered

Ordered a Yuka Mini S Version during a Pre-Sale on 2/2/25. Was told would ship in March, then April, then May and now they say they have no more product to ship. I have many communications with customer service. So far they have offered website points and extra razors as a solution for a product they can't deliver.

2025-05-06