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Disappointed

新加坡

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Shopee

Worst Online Experience Ever

to express my dissatisfaction with the recent purchases I made through the platform. Unfortunately, the items I received were of the lowest grade and quality, which is in stark contrast to the product reviews that influenced my decision to buy. Moreover, I was dismayed to learn that the return policy I relied upon did not result in a refund due to high shipping expenses. This situation is particularly frustrating, as I was assured that customer satisfaction is a priority. Additionally, during my interactions with the customer service team, I was informed that they were required to assist an intern in their assessment for a formal job evaluation. This raises concerns about the professionalism and integrity of the service provided, as it appears that customer issues are not being prioritized. I urge the HR of the company to reevaluate the quality control measures and customer service practices to ensure that such experiences do not happen to other customers in the future. A very unpleasant and disappointing experience.

2024-09-27