Still owed a refund after 6 months
The product finally received was good. However part of the order was missing and part of the order was wrong that View Rail billed me for. My carpenter was able to purchase screws to make the railing fit. I returned the portion of the order that was not ordered. It was a hassle to get this done and View Rail wanted me to pay a 50% restock fee. I protested this because I didn’t order what I wanted to return. View Rail agreed and was supposed to refund me about $250. Months went by and I followed up with Phillip Hardesty and he shuffled me to Pam Harmon who has totally ghosted me. Not a good way to do business. I would not recommend this company!