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Chris

英国

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Vitilanebike

This is a Chinese company selling…

This is a Chinese company selling defective products. It is just thinking about how to sell products and will not want to improve product defective problems! The T7PRO motor was sent to the first day. I took the video of the motor and set the photo and emailed them to explain the problem! I got a reply, please take a video and a photo! They responded like this without even reading the email attachment! The videos and photos on the second communication payment have clearly shown the shortcomings of the motor. They actually asked to use the carriage to lift a large electric bicycle to take a video (who will have such a heavy stand in their home to support this heavy electric bicycle. , and also asked to find a director to shoot a motor while riding the industry!!! In fact, after lifting it up, the shooting of the motor has clearly shown the problem! Their reply always looks for different excuses and is difficult to deal with customers ! So I gave up and communicated with them! The wheel tire with a problem was ejaculated at the same time when I used the motor with a problem. I took it down to see if it was pierced. It turned out that the steel wire inside the wheel was exposed! There was a problem with the product quality, and the wheel tire mark was marked. 30psi, posting a question in the Facebook group they set up, the post will disappear without reason, and then a bunch of internet Water Army attacks you, saying that you are too full of energy, and you should be replenished to 20psi! It's just a joke! Today, a group member posted a post saying that there is a problem with after-sales service, and there is no brake pad inventory in Australia's accessories at all, and the seller I replied and asked him to take a photo of the car. I called this group member to buy it on Amazon or AliExpress. Their after-sales service just didn't have any service. They just kept transferring the questions to make the problem even more complicated! Then they were banned by the group!

2025-02-20