Dissatisfaction with Cheapticket
I wouldn’t even give a single star if I had the choice, but it’s required to leave a review. Firstly, we went to their websites to see contact but there wasn’t any respond, after a few days we emailed them and took long time for their reply. So we went to emailed the airline itself and realise we can only look for Cheapticket to make changes. So we emailed to change our flight date and discovered that Cheapticket was charging far more than the airline itself. We reached out for an explanation, but instead of a proper response, they asked us to contact the airline for an official email that needed to include the airline’s logo—completely ridiculous since we had already attached a screenshot and a video of the whole conversation of the airline’s email. To avoid being overcharged by Cheapticket, we followed their unreasonable request, contacted the airline, and sent them exactly what they asked for. And guess what? They waited a full day to respond, which left us unable to change our flight since the departure was just hours away. Now, we’re stuck in a situation where any further changes fall under the no-show policy, which comes with an exorbitant fee. It’s clear that Cheapticket overcharges customers and avoids sticking to the original pricing with comes to changes. Absolutely unacceptable. I’ll never use Cheapticket ever again.