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Eduardo Santos

英国

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Joyingauto

Faulty product, horrible customer service

I really wanted to write a nice review about that brand, but i dont want ppl to get fooled. In January os 2023 i bought a 10.1" head unit running Android 10. Everything works fine as it should, but it came with a aftermarket hazard light switch that turns on by itself, i had i replaced 3 times but all of them have the same issue, and due tu the screen size i can't use the original switch, it doesn't fit. So as i need a hazard lights quite often i bought a 9" head unit running Android 12, and my nightmare started. I cant get it have a reliable connection to none of my phones, and ive tried 2 iPhone and 2 Android. It connects 1 out of 10 times. Customer support dont really know their product, they only ask you to update over and over again, they dont admit it's a faulty/defective product. They'll say it was working when they tested it before sending it to you. Theres basically no support at all. Lucky it was still time form me to return it, otherwise i would have put £400 in a bin.

2024-10-04