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James Isaac could not have been more helpful booking flights for my husband and I from Phoenix to Portugal. His persistence found the most efficient executive class tickets and way to get there and back at unbeatable prices. He was patient and kind and even helped me through some computer issues I was experiencing on my end. I was able to call or text or email him directly with my questions and feedback and received immediate responses every time. He made the process pleasurable rather than stressful! I have already recommended him to my family members.