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steven

美国

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SHARGE

Ordered an item that was never received

Ordered an item that whatever ordering system autofilled my old shipping address instead of using my current address that I manually input. I caught this and immediately reached out to correct the issue. They confirmed that it has been updated. Weeks later as we got close to fulfillment time I confirmed again that it had the correct address and they confirmed that it did. I never received the product and ultimately they blamed me for not receiving it and they offered a 20 dollar coupon. Why would I give a company that did not send me my order more of my money?

2024-10-07有帮助 2