Egregious upcharges!
We are required by our insurance carrier to install a Moen Flow leak detection device on water main. The installation is handled by Front Door. No problem with making appointment or the plumber showing up....but despite an initial virtual visit with the Front Door plumber and several emails detailing the install checklist including an outlet within 35 feet of the device, it turns out the power cord is only 25 feet long! I can get a 35 foot cord for an extra $300. The whole thing seems like a bait and switch and so dishonest. Even the plumber was shaking his head and said this is a problem with installs he has over and over. Why is the messaging so inaccurate? Is it incompetence? A deliberate padding of charges? They whole thing smells fishy to me.