I edited this so this is my real client review translated in english
Scam alert!! I ordered over €80 a month ago and I still haven't received ANY news about the order. They deleted my account, so I can't even access it. Edit: I finally received the order about a month later, but I still can't access my account. I don't know if it's an error on their part or mine, but since my login details are often the same, I think the mistake is theirs. The swimsuits are pretty and comfortable; I'd say the quality is 6/10. However, I find that their best-selling item (the top of the blue checkered tankini) rides up a lot at the sides, which is aesthetically unappealing. But the reason I'm giving it 3 stars is MAINLY because there's NO tracking whatsoever, no emails to say the package is in transit, that it's been shipped, picked up by the carrier, etc. I just woke up one morning to find a delivery person at my door. The packaging also leaves something to be desired, but I think it will improve over time if the brand continues. Instead of putting them in a bag with all the jerseys rolled up in a ball, put them in a small box with your logo; it would look much more professional. One last piece of advice! You've changed the brand logo, and that's what made me think it was a scam. Send an email!!! "Yes, hello, Seamolly is evolving by changing the brand design to celebrate, I don't know, 5% off new arrivals," something like that. I really don't like receiving too many emails from brands, but sometimes it's necessary. I hope you'll take my feedback into account; I'll also send it to you by email because I think it would definitely help you go from 1 star to at least 4. I haven't dealt with customer service, so I can't share my experience with them.