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SusieB

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Behene

DO NOT SHOP WITH BEHENE!!

I ordered 2 dresses from this company when they arrived one was damaged and the other was different to what I had ordered so I contacted Behene to let them know I wasn’t very happy and wanted to return both dresses the first response which I got back was that I would have to return the dresses at my expense and it would be very expensive (trying to put me off sending them back ) which I refused to do as the seller is responsible for return postage as it was there error not mine the 2nd email I received was them trying to get me to accept a £17.00 refund but I also refused that as both dresses had cost me £34.37 and they would be useless to me so why would I want to keep them they then asked me to agree to them keeping £4.37 for the cost of shipping fees I was not happy but I agreed because I just wanted my money back then I received an email asking me to close the PayPal case against them that I had opened before they could send me the refund I also refused to do this as if I had done that I wouldn’t be able to open another case against them if they didn’t send me my money back it’s clear to me now that that’s what they wanted me to do (close the case and they would have ignored me )and I’ve no doubt I would have lost my money so I have decided not to communicate with them now unless it’s through PayPal and hopefully I will get my money back they’re a scam company who are ripping people off and that’s clear to see by reading the other reviews I just wish I had read the reviews before buying anything from them!

2025-04-24