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Jason

美国

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Cossky

Horrible experience, poor quality and customer service

Ordered 2 costumes. Only 1 shipped within the stated time period. The neck hole was a 17" circumference on an extremely cheaply-made mask. My head is 22". No way to stretch the latex 5". My 11yo couldn't even get it on. Cossky offered 10% back. So I paid 90% for a useless costume... no thanks. Then they offered 15%. When I refused that, they said I had to return it via Airmail (thats not the way it was shipped to me and they're just trying to get me to accept the 15%) or go with the 15% refund. Disputing it with PayPal as they have stopped responding.

2024-10-12有帮助 1