Return scam
I purchased a rug from Sweaterpicks in May 2023. The rug looked nothing like what they had shown in the picture, so I decided to return it. Instead of accepting refund, they first offered my $40 back on an item costing almost $300. I decided I would rather ship it back, and paid over $100 dollars for shipping it back to China. The tracking showed the package reached them in Sept, and then they decided it to return to sender, so the package came back to me in Nov. One year later, and after repeated emails, they have refused to provide a refund. It's clear that the products the company sells are inferior and customer service is a scam.