We purchased two powered pallet jacks…
We purchased two powered pallet jacks $4000 each, totaling $8000. 2 years or 65h later one of them had faulty battery. Upon calling Global industrial for warranty or support I was informed we were out of warranty and only option is buying a new pallet jack. Apparently these are not their own, but rebranded Chinese made low quality pallet jacks or at least equipped with inferior battery. Word of advise to whomever read this review, purchase expensive specialty equipment, chose reputable brands with post purchase support or you will be in our situation with disposable jack every 2 years.