Shipment Thawed Out
My shipment arrived a day late. Consequently, most of my items were completely thawed out (about 75%) and a couple had damaged/defective plastic wraps. I reached out via email and was told I should have purchased the shipping insurance (I have never in my several years of meat subscription have I ever). Perhaps more dry ice packages would have helped to plan for unforseen events. I was asked approximately how many items were damaged for claims purposes; thinking I'd be receiving some kind of reimbursement. Unfortunately, there was none. Altogether, a disappointing experience.