Easy Peasy Setup
We recently opened a new business. We are not at the point where we can justify adding another person to answer phones. We have used their services for about 6 months, and Ruby has been working well for us. It allows us to have phone coverage while we are out in the field on job walks. I love that we can tailor the questions/scripts to our market. They gather all the information that I need to get straight to creating estimates. It is really hard to tell that phones are being answered by a call center, and that is what I like the most. It just sounds like another person in our center. The reporting tools are great as well. Finally, we initially started with a higher plan. Once we had enough data, they suggested we go down a plan. I appreciate that! We completely satisfied and would recommend this service to anyone. Set up was super easy as well.