Ridiculous experience...
We ordered a custom round Chic 46" lighted mirror with a black frame. It had to be this specific size to fit between already existing lights in our bathroom and between some shelves. Since it was a custom size it was more expensive and it was going to take several months to build. All things we knew and agreed to. About 3 months later we get an email for tracking and the mirror shows up and it is 46" SQUARE, not round. We were pretty disappointed since we had waited so long and already had tradesmen in to add electrical and a switch for the mirror. We contacted the manufacturer and after a little bit of resistance (questions like, "Are you sure you can't make it work?") they agreed to reorder the mirror and told us just to keep the square one since the shipping would cost so much. However, it was going to be another 3-month wait. Three months later we once again get the package and open it up and it's a round, black framed, Chic, lighted mirror. Except there was one problem, it was 48", not the 46" we ordered. Honestly, we didn't even bother calling them back to make it right. It was 6 months to get two incorrect mirrors shipped probably from overseas to Canada, then to us in the United States. We were over it. It cost us more money to move lights and shelves. But come on, get some quality control. Even the simplest quality control, open the box and make sure the product is right before you send it to the customer...