I had an extremely disappointing…
I had an extremely disappointing experience with Data Axle. The biggest issue was that the length of the agreement was not transparent. I did not realize I was committing to a nine-month contract, and I believe that kind of term should be disclosed clearly and prominently. On top of that, the cancellation process is unnecessarily difficult. A company should be transparent about its contract terms and make it easy for customers to cancel when appropriate. Based on my experience, I would not recommend Data Axle.
