Scam stay away
Scam !! Scam!! Scam!! I posted a review about 2-3 months ago explaining how Adam a representative for Travelopick finally resolved my issue and I was thankful. WOW WAS I WRONG! Teavelopick, is a scam company and they are sneaky about their fees, and using vouchers. I originally booked last Oct and they charged me all these fees, I called and disputed the fees, they sent an email saying they would refund me $75 to my credit card, and give me $75 towards booking . I disputed the ticket fees and over charges then with my bank . Travelopick said if I stopped the dispute they would give me a voucher for my tickets . So, I cancelled dispute and received 2 vouchers. I called and booked a trip , gave both my voucher numbers . After booking I realized extra fees again. Booked another trip and questioned when using the voucher about the fees. Adam told me that the fees are added to use the whole voucher, if the voucher is $300, the ticket is $200, you don’t get $100, they use the whole voucher. WOW! So again overcharging to line their pockets. So now I’ve paid 2x for a ticket. So I never received my new ticket. The next day I called and questioned why I haven’t received an email with my ticket information. The representative told me Adam was still working on it??? I called several times to see about this transaction every time I was told they couldn’t help me . I needed to speak with Adam. I asked for Adam to call me. Never a return call . After calling at least 10x Wednesday 5/7, I spoke with a representative and he informed me that a refund was issued, I have no ticket WHAT!!!! First when was this “refund” issued, second why wasn’t I notified so I could purchase another ticket obviously with a different travel agent. He has no answer, just said he would leave a message for Adam to call me. Friday 5/9, I called again because I haven’t heard from Adam. The representative had no answer. Just try back Sunday 10:30 ET. Why did he refund me now but they couldn’t refund me at the very beginning in Jan. Why tell me I had a ticket , hang up and not issue a ticket, or call to let me know? Why is Adam the only one that can tell me what is going on? Now I have to purchase a new round trip ticket, it’s 2 wks from the original trip. Tickets are outrageous now ! So my advice to you STAY AWAY FROM THIS SCAM CALLED TRAVELOPICK!!! Save yourself a headache