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Corey Pendergraft

美国

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AEON Laser

Painful Wait and Terrible Cancellation Policy

Ordered the new Redline, estimated 3-4 months for delivery. Aeon changes some of the configuration causing a delay. I waited 6+ months and no end in sight so I wanted to cancel after I prepaid the entire amount in full. They still charged me a 10% cancellation fee knowing good and well they had plenty of other orders lined up to pass it down the line. Super disappointed and went with Thunder Laser instead. After I cancelled they arrived and are inspection, go figure. I took the 10% hit and moved on. Terrible prepay policy on non-stocked equipment in my opinion.

2024-10-18