Great service
I'm working with JAUCE company for more than 14 years, using their services hundreds of times and I had only ONE bad experience with packing. I'm very happy with the comunication, the information on the site where everythnig is explained, the taxes, the fee's, the shipping method and packaging. I've read some very bad reviews and almost everyone are claiming for situations that JAUCE is not responsable. We are not buying from JAUCE, we just ask JAUCE to deal with packing and delivery. If you receive a diferent merchandise, not JAUCE responsability. Some years ago I sent a Kaizen sugestion and some weeks latter they put it online. This is a true Japanese company, the way I know Japanese people. Thank you for your efforts to help us get the goods we need! :-D