Fantastic service
I've had 2 Ulefones. The fingerprint sensor failed on my current Armor 17 Pro. I emailed Ulefone to ask whether I could buy a replacement FP sensor, because my phone was nearly a year out of warranty. After a couple of helpful messages, I confirmed that I was prepared to try the repair myself, at my own risk, and they have just sent me a new screen(includes the FP sensor) as well as all the seals necessary, clearly identified, and a complete waterproofing membrane. All free of charge, without fuss. I am so impressed. Whether this solves my problem or not, my next phone will also be a Ulefone. What a brilliant service.