Disgusted ex customer.
My husband does not have enough strength in his arms and hands to push the alarm button so your product was not compatible for him. Therefore, we had to return it. The purchase price was $677.40, you refunded me $616.30. That would be too much for postage so why the $61.10 discrepancy? A non satisfactory answer will award you a loss of any future business you may have had with us and our family. Taking advantage of elderly no fault victims is a shameless practice.