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Bryce Miller

美国

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ProConnect™

Frontdoor pro scam!

Came out four times to fix our Dryer. First visit assessed issues and that they would order needed parts. Second visit attempted repairs, left and dryer still would spin and dry. After one attempt at drying the thermostats blew out on the dryer. The agent came back out and we were told that it could have be a storm(on a perfectly sunny day) or maybe a power surge and it was just a coincidence that the burnt out exactly the next time we tried to use the dryer after his visit. Order new parts and they were installed.. The dryer still would not spin spin or dry with any clothes in it. Finally said we didn't want that rep back and we would like a refund as we had a dryer that still wasn't working. They said they would send another rep to verify issues. That rep came and we were old it was a board that was out. Needles to say at first front door refused any refund, then they said 105 for over 450 dollars worth of services that still didn't fix the issue. We finally just had to buy a new dryer and are fighting with frontdoor pro trying to get a refund

2024-10-24有帮助 1